Shipping and Delivery
At AOSTOY, we understand that timely and reliable delivery is essential to a positive shopping experience. That’s why we’ve designed our shipping and delivery process to be hassle-free, efficient and customer-friendly.
Shipping Policy
Shipping Regions We’re proud to ship worldwide. No matter where you are, you can enjoy our premium selection of nicotine pouches.
Processing Time All orders are processed within 3 business days.
Delivery Times
The estimated delivery time varies by country. Deliveries to European countries 8-18 business days. Deliveries to the United States of America 8-20 business days, Deliveries to other countries 10-30 business days.
Standard Shipping: 8-20 business days
Express Shipping: 5-10 business days
Please note that these are estimated times and may vary depending on carrier schedules, weather conditions and other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method you choose. We offer free standard shipping for orders over $49.90, so you can save on shipping costs while enjoying our products!
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to track the progress of your shipment through the carrier’s website. If you have any questions or concerns about your order, please contact our customer service team.
International Shipping
Please note the following for international orders:
Duties and Duties: Your order may be subject to customs fees, import duties and taxes, which are the customer’s responsibility. We recommend checking your local regulations for more information.
Delivery Times: International delivery times can vary significantly depending on your destination. Please allow additional time for customs clearance.
Undeliverable Packages
In the event that a package is returned to us as undeliverable (due to incorrect address or non-collection from the carrier), we will contact you to arrange reshipment. Please note that reshipping fees may apply.
Contact Us
If you have any questions about shipping or delivery, please feel free to contact our customer support team at contact@aostoy.com. We are here to help!
Thank you for choosing AOSTOY. We appreciate your business and look forward to serving you!
